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Frequently Asked Questions

Browse by category to find what you're looking for.

Simply fill out the callback form on any service page, or call/WhatsApp us directly. Our team will reach out to understand your requirement and arrange the service.

In most cases, services can be arranged within a few hours to a day, depending on the type of care and availability in your area.

Yes, you can book on their behalf. Just provide their address and contact details in the callback form, and our team will coordinate directly with them.

Yes, contact our support team as early as possible and we'll do our best to accommodate a change in date, time, or caregiver.